How To Fix QD616 - Operation cannot be processed - quality level is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: QD - Message-Id. für Dynamisierung

• Message number: 616

• Message text: Operation cannot be processed - quality level is locked

What causes this issue?

An inspection lot is being created for the operation that you are
processing. As a result, the quality level is being created or updated
automatically for the material and, if applicable, for additional
criteria.
The object "quality level" is blocked--either you are processing the
quality level in a different window or another user is processing the
quality level.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In order to process the operation, you must end the processing of the
quality level. The block is then removed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QD616 - Operation cannot be processed - quality level is locked ?

  The SAP error message QD616 ("Operation cannot be processed - quality level is locked") typically occurs in the context of quality management (QM) processes within SAP. This error indicates that the quality level of a material or batch is locked, preventing any operations related to quality management from being processed.
  Cause:
  
  
  Quality Level Lock: The quality level for the material or batch is locked due to various reasons, such as:
  
  The material is currently undergoing a quality inspection.
  The quality level has been set to "locked" by a user or system process.
  There are open quality notifications or inspection lots that are preventing changes.
  
  
  
  User Authorization: The user may not have the necessary authorizations to change the quality level or to perform operations on the material.
  
  
  System Configuration: There may be configuration settings in the quality management module that enforce locking of quality levels under certain conditions.
  
  
  Solution:
  
  
  Check Quality Inspection Status: Verify if there are any open inspection lots or quality notifications associated with the material or batch. If so, complete or close these processes.
  
  
  Unlock Quality Level: If you have the necessary authorizations, you can unlock the quality level. This can typically be done through transaction codes like:
  
  QA32: For managing inspection lots.
  QM02: For managing quality notifications.
  
  
  
  Review User Authorizations: Ensure that the user attempting to perform the operation has the appropriate authorizations to access and modify the quality level.
  
  
  Consult with QM Team: If you are unsure about the locking mechanism or how to proceed, consult with your SAP QM team or system administrator for guidance.
  
  
  Check Configuration Settings: If the issue persists, review the configuration settings in the quality management module to ensure that they are set up correctly and not enforcing unnecessary locks.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP QM, such as:
  
  QA01: Create Quality Notification
  QA02: Change Quality Notification
  QA03: Display Quality Notification
  QA11: Record Results for Inspection Lot
  QA32: Change Inspection Lot
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review SAP documentation related to quality management processes to understand how quality levels are managed and the implications of locking.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.