How To Fix QC717 - Certificate profile header creation failed, invalid key

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 717

• Message text: Certificate profile header creation failed, invalid key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QC717 - Certificate profile header creation failed, invalid key ?

  The SAP error message QC717, which states "Certificate profile header creation failed, invalid key," typically occurs in the context of Quality Management (QM) when dealing with certificate profiles in SAP. This error indicates that there is an issue with the key used for creating the certificate profile header, which can be due to various reasons.
  Causes:
  
  Invalid Key Configuration: The key used for the certificate profile may not be correctly configured or may not exist in the system.
  Missing Authorization: The user may not have the necessary authorizations to create or modify certificate profiles.
  Data Inconsistencies: There may be inconsistencies in the data related to the certificate profile, such as missing or incorrect entries in the relevant tables.
  System Configuration Issues: There could be issues with the overall configuration of the Quality Management module or related components.
  
  Solutions:
  
  
  Check Key Configuration:
  
  Verify that the key used for the certificate profile is correctly defined in the system. You can do this by navigating to the relevant configuration settings in SAP.
  Ensure that the key is active and properly linked to the certificate profile.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user attempting to create or modify the certificate profile has the necessary permissions.
  If needed, consult with your SAP security team to adjust the authorizations.
  
  
  
  Data Validation:
  
  Review the data associated with the certificate profile for any inconsistencies or missing information. This includes checking related master data and configuration settings.
  Use transaction codes like SE11 to check the relevant database tables for any anomalies.
  
  
  
  System Configuration:
  
  Ensure that the Quality Management module is properly configured. This may involve checking the settings in the SPRO (SAP Project Reference Object) configuration.
  If there have been recent changes to the system or updates, ensure that they have been applied correctly.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps leading up to it and any relevant configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QC01 (Create Certificate Profile), QC02 (Change Certificate Profile), and QC03 (Display Certificate Profile) to manage certificate profiles effectively.
  Documentation: Review SAP documentation related to Quality Management and certificate profiles for additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the QC717 error in SAP.