How To Fix QC516 - Quality certificate &2 is being processed by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 516

• Message text: Quality certificate &2 is being processed by &1

What causes this issue?

Certificate &v2& is already being processed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose another certificate number, or wait until the processing of
certificate &v2& is complete.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QC516 - Quality certificate &2 is being processed by &1 ?

  The SAP error message QC516 indicates that a quality certificate is currently being processed by another user or session. This typically occurs in the context of quality management (QM) when multiple users attempt to access or modify the same quality certificate simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently processing the quality certificate, which locks the record for editing.
  Session Timeout: A previous session may not have been properly closed, leaving the certificate in a locked state.
  System Error: Occasionally, system errors or inconsistencies can lead to records being incorrectly marked as in use.
  
  Solution:
  
  Wait and Retry: If another user is processing the certificate, wait for them to complete their task and then try again.
  Check User Sessions: Use transaction codes like SM04 or AL08 to check active user sessions. If you identify a session that is holding the lock, you may need to contact the user or system administrator.
  Release Locks: If you have the necessary authorizations, you can use transaction code SM12 to view and delete locks held on the quality certificate. Be cautious with this approach, as it may disrupt another user's work.
  System Restart: In some cases, a system restart may be necessary to clear any lingering locks, but this should be done with caution and typically requires coordination with your IT department.
  Contact Support: If the issue persists, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM04: User sessions
  AL08: Global user overview
  SM12: Lock entries
  
  
  Quality Management (QM): Understanding the QM module and how quality certificates are processed can help in troubleshooting similar issues in the future.
  User Authorizations: Ensure that you have the necessary permissions to access and modify quality certificates, as this can also lead to access issues.
  
  By following these steps, you should be able to resolve the QC516 error and continue working with the quality certificate in SAP.