How To Fix QC321 - Different supplier batch from certificate &1 and inspection lot &2

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 321

• Message text: Different supplier batch from certificate &1 and inspection lot &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QC321 - Different supplier batch from certificate &1 and inspection lot &2 ?

  The SAP error message QC321 indicates that there is a discrepancy between the supplier batch number on the certificate and the batch number associated with the inspection lot. This typically occurs during the quality inspection process when the system expects the batch numbers to match but finds that they do not.
  Cause:
  
  Mismatch of Batch Numbers: The batch number on the quality certificate does not match the batch number of the inspection lot. This can happen if the wrong certificate is being referenced or if there was an error in data entry.
  Incorrect Certificate Entry: The certificate may have been entered incorrectly, or the wrong certificate may have been assigned to the inspection lot.
  Data Transfer Issues: If data is being transferred from another system or module, there may be issues with how the batch numbers are being recorded or transferred.
  
  Solution:
  
  Verify Batch Numbers: Check the batch number on the quality certificate and compare it with the batch number of the inspection lot. Ensure that they match.
  Correct Certificate Assignment: If the batch numbers do not match, determine if the correct certificate is being used. If not, reassign the correct certificate to the inspection lot.
  Re-enter Data: If there was an error in data entry, correct the batch number in the relevant document (either the certificate or the inspection lot).
  Consult Documentation: Review any relevant documentation or guidelines for handling quality certificates and inspection lots to ensure compliance with procedures.
  System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration to ensure that batch management and quality management settings are correctly set up.
  
  Related Information:
  
  Quality Management (QM) Module: This error is related to the QM module in SAP, which handles quality inspections and certificates.
  Batch Management: Understanding how batch management works in SAP can help in troubleshooting issues related to batch discrepancies.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (for managing inspection lots) and QA11 (for recording results) to navigate the QM module effectively.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP support team or refer to SAP documentation for further assistance.