How To Fix QC308 - Values for insp. charac. "&1" are missing in the electronic certificate

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 308

• Message text: Values for insp. charac. "&1" are missing in the electronic certificate

What causes this issue?

The system could not find characteristic values for characteristic "
&V1&" using characteristic description &V2& in the electronic
certificate.
Key (inspection lot/operation/characteristic): &V3&

System Response

No data could be transferred.

How to fix this error?

Check the electronic certificate and your characteristic description
for characteristic "&V1&".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QC308 - Values for insp. charac. "&1" are missing in the electronic certificate ?

  The SAP error message QC308 indicates that there are missing values for an inspection characteristic in the electronic certificate. This typically occurs in the context of quality management and inspection processes within SAP, particularly when dealing with quality certificates or documentation that needs to be generated for materials or products.
  Cause:
  
  Missing Data: The inspection characteristic specified in the error message does not have any associated values in the inspection lot or the quality certificate.
  Configuration Issues: There may be issues with the configuration of the inspection characteristics or the electronic certificate settings in the system.
  Incomplete Inspection Lot: The inspection lot may not have been fully processed, or the results for the inspection characteristics have not been recorded.
  Authorization Issues: The user may not have the necessary authorizations to view or process the inspection characteristics.
  
  Solution:
  
  Check Inspection Lot: Verify that the inspection lot has been created correctly and that all required inspection characteristics have been evaluated. Ensure that the results for the inspection characteristics are recorded.
  Review Inspection Characteristics: Go to the inspection characteristics configuration and ensure that the necessary characteristics are defined and linked to the relevant material or inspection plan.
  Update Electronic Certificate: If the electronic certificate is being generated, ensure that all required fields and characteristics are populated. You may need to manually enter the missing values or adjust the settings to include them.
  Reprocess Inspection Lot: If the inspection lot is incomplete, you may need to reprocess it to ensure that all data is captured correctly.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and modify the inspection characteristics.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like QA32 (Display Inspection Lot) or QA11 (Record Results) to check the status of the inspection lot and its characteristics.
  Quality Management Configuration: Review the configuration settings in the Quality Management module to ensure that inspection characteristics are set up correctly.
  SAP Notes: Check for any relevant SAP Notes or documentation that may address specific issues related to the QC308 error message.
  User Documentation: Refer to SAP Help documentation for guidance on managing inspection lots and electronic certificates.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant specializing in Quality Management for further assistance.