How To Fix QC136 - The certificate was created, but not archived

SAP Error Message - Details

• Message type: E = Error

• Message class: QC - QM: Certificates

• Message number: 136

• Message text: The certificate was created, but not archived

What causes this issue?

You indicated that the certificate should be archived (archiving mode
&V1&).
The certificate was only output online or via a printer, but not
archived.

System Response

Under the following circumstances, archiving is not carried out:
You branched to the print preview screen.

How to fix this error?

Repeat the certificate creation process. Select transmission medium "1"
(Printout) and do <ZH>not</> switch to the print preview during
creation of the certificate.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QC136 - The certificate was created, but not archived ?

  The SAP error message QC136, which states "The certificate was created, but not archived," typically occurs in the context of Quality Management (QM) within SAP. This error indicates that a quality certificate was generated for a material or batch, but it has not been archived properly in the system.
  Cause:
  
  Archiving Settings: The archiving settings for quality certificates may not be configured correctly in the system.
  Authorization Issues: The user may not have the necessary authorizations to archive the certificate.
  System Configuration: There may be issues with the configuration of the Quality Management module or the specific transaction used to create the certificate.
  Batch Management: If batch management is involved, there may be issues related to the batch status or settings that prevent archiving.
  
  Solution:
  
  
  Check Archiving Configuration:
  
  Go to the transaction code SARA to check the archiving object for quality certificates (usually QM_CERT).
  Ensure that the archiving settings are correctly configured and that the necessary jobs are scheduled to run.
  
  
  
  Review User Authorizations:
  
  Verify that the user has the necessary authorizations to perform archiving operations. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Manual Archiving:
  
  If the automatic archiving is not working, you can try to manually archive the certificate using the appropriate transaction (e.g., QA32 for quality certificates).
  
  
  
  Check Batch Status:
  
  If the certificate is related to a batch, ensure that the batch is in a status that allows archiving. You can check the batch status in transaction MSC3N.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. You can search for notes related to QC136 in the SAP Support Portal.
  
  
  
  System Logs:
  
  Review system logs for any additional error messages or warnings that may provide more context about why the archiving failed.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Display Quality Certificates), SARA (Archive Administration), and MSC3N (Display Batch).
  Documentation: Refer to SAP Help documentation for Quality Management and archiving processes to understand the expected behavior and configuration settings.
  Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify the cause of the QC136 error and implement a solution to ensure that quality certificates are archived correctly in your SAP system.