How To Fix QAM037 - No response to &1 of &2 search queries due to timeout


SAP Error Message - Details

  • Message type: E = Error

  • Message class: QAM - General Message Class for Quality Issue Management

  • Message number: 037

  • Message text: No response to &1 of &2 search queries due to timeout

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  • What causes this issue?

    The search query resulted in a timeout.

    System Response

    The system cancels the search query after the period of time set in
    Customizing for the object type.

    How to fix this error?

    Check the system availability and also the maximum wait time set in
    Customizing.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message QAM037 - No response to &1 of &2 search queries due to timeout ?

    The SAP error message QAM037 indicates that there was no response to a specific search query due to a timeout. This typically occurs in the context of Quality Management (QM) or other modules where search queries are executed to retrieve data from the database.

    Cause:

    1. Long-running Queries: The search query may be taking too long to execute, possibly due to a large volume of data or inefficient query design.
    2. Database Performance Issues: The database server may be experiencing performance issues, such as high load or insufficient resources (CPU, memory, etc.).
    3. Network Latency: There may be network issues causing delays in communication between the SAP application server and the database server.
    4. Timeout Settings: The timeout settings for the query execution may be set too low, causing the query to time out before it can complete.

    Solution:

    1. Optimize Queries: Review and optimize the search queries to ensure they are efficient. This may involve indexing relevant database fields or rewriting the query to reduce complexity.
    2. Increase Timeout Settings: If appropriate, consider increasing the timeout settings for the queries in the SAP system configuration. This can often be done in the transaction codes related to system settings or database connections.
    3. Monitor Database Performance: Use database monitoring tools to check for performance bottlenecks. Address any issues such as high CPU usage, memory constraints, or locking issues.
    4. Check Network Connectivity: Ensure that there are no network issues affecting the connection between the SAP application server and the database server. This may involve checking network configurations, firewalls, and latency.
    5. Review System Logs: Check the SAP system logs (transaction SM21) and the database logs for any additional error messages or warnings that could provide more context about the timeout issue.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on performance tuning for queries.
    • Transaction Codes: Familiarize yourself with transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and ST22 (Dump Analysis) for further investigation.
    • Performance Tuning: Consider engaging with a database administrator or SAP Basis consultant for advanced performance tuning and optimization strategies.

    By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the QAM037 error and improve the performance of your search queries in SAP.

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