How To Fix QAM002 - No active system connection to categories available for issues

SAP Error Message - Details

• Message type: E = Error

• Message class: QAM - General Message Class for Quality Issue Management

• Message number: 002

• Message text: No active system connection to categories available for issues

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QAM002 - No active system connection to categories available for issues ?

  The SAP error message QAM002 ("No active system connection to categories available for issues") typically occurs in the context of Quality Management (QM) within SAP. This error indicates that the system is unable to find an active connection to the categories that are required for processing issues related to quality notifications or quality management processes.
  Causes:
  
  Missing Configuration: The categories for quality notifications or issues may not be properly configured in the system.
  Inactive System Connection: The system connection to the relevant quality management categories may be inactive or not set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the categories.
  Transport Issues: If the configuration was recently transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the configuration settings for Quality Management and ensure that the categories for issues are defined and active.
  Use transaction code SPRO to navigate to the relevant configuration settings.
  
  
  
  Verify System Connection:
  
  Ensure that the system connection to the categories is active. This can be checked in the system settings or by consulting with your SAP Basis team.
  
  
  
  User Authorizations:
  
  Check if the user encountering the error has the necessary authorizations to access the quality management categories. This can be done by reviewing the user's roles and authorizations.
  
  
  
  Transport Check:
  
  If the configuration was recently transported, verify that the transport was successful and that all necessary objects were included. You may need to re-transport or manually configure the settings.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve the issue.
  
  
  
  Testing:
  
  After making any changes, test the functionality again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QM01 (Create Quality Notification), QM02 (Change Quality Notification), and SPRO (SAP Reference IMG) for configuration.
  Documentation: Review SAP documentation related to Quality Management for more detailed guidance on configuring categories and notifications.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.