How To Fix QACT049 - Cache for CCMS Alert Monitor was reset

SAP Error Message - Details

• Message type: E = Error

• Message class: QACT - TMS: Quality Assurance & Check Tools

• Message number: 049

• Message text: Cache for CCMS Alert Monitor was reset

What causes this issue?

To improve performance, the systems included in the CCMS Alert Monitor
have been placed in a cache. This cache has been reset successfully.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

The cache needs to be reset if the system administrator deletes systems
in the CCMS Alert Monitor.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QACT049 - Cache for CCMS Alert Monitor was reset ?

  The SAP error message QACT049 indicates that the cache for the CCMS (Computing Center Management System) Alert Monitor has been reset. This can happen for various reasons, and understanding the cause and potential solutions can help in addressing the issue effectively.
  Cause:
  
  System Restart: The cache may be reset during a system restart or when the CCMS monitoring tools are re-initialized.
  Configuration Changes: Changes in the configuration of the CCMS or related monitoring settings can lead to a cache reset.
  Memory Management: If the system is under heavy load or if there are memory management issues, the cache may be cleared to free up resources.
  Software Updates: Applying patches or updates to the SAP system can also result in a cache reset.
  Manual Intervention: An administrator may have manually reset the cache for troubleshooting or maintenance purposes.
  
  Solution:
  
  Check System Logs: Review the system logs (transaction SM21) to identify any related events or errors that occurred around the time of the cache reset.
  Monitor System Performance: Use transaction ST03N to analyze system performance and check if there are any bottlenecks or resource issues.
  Reconfigure CCMS Settings: If the reset was due to configuration changes, ensure that the settings are correctly configured and reapply any necessary adjustments.
  Restart CCMS Services: If the issue persists, consider restarting the CCMS services or the entire SAP system to refresh the monitoring environment.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on best practices for CCMS monitoring.
  Contact SAP Support: If the issue continues to occur frequently, it may be beneficial to reach out to SAP Support for further assistance.
  
  Related Information:
  
  CCMS Overview: The CCMS is a tool used for monitoring the performance and availability of SAP systems. It provides alerts and notifications for various system parameters.
  Alert Monitoring: The Alert Monitor is a component of CCMS that helps administrators keep track of system health and performance metrics.
  Cache Management: Understanding how caching works in SAP can help in troubleshooting issues related to performance and monitoring.
  
  By following these steps, you should be able to address the QACT049 error and ensure that your CCMS Alert Monitor functions correctly.