How To Fix QA423 - Inspection Lot &1: DB record for serial number &2 exists already


SAP Error Message - Details

  • Message type: E = Error

  • Message class: QA - QM : Inspection lots

  • Message number: 423

  • Message text: Inspection Lot &1: DB record for serial number &2 exists already

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message QA423 - Inspection Lot &1: DB record for serial number &2 exists already ?

    The SAP error message QA423 indicates that there is an issue with the inspection lot related to a specific serial number. The message states that a database record for the specified serial number already exists, which prevents the system from processing the inspection lot as intended.

    Cause:

    The error typically occurs due to one of the following reasons:

    1. Duplicate Serial Number: The serial number you are trying to assign to the inspection lot is already associated with another inspection lot or material document in the database.
    2. Incorrect Configuration: There may be configuration issues in the system that allow for duplicate serial numbers to be created or processed incorrectly.
    3. Data Integrity Issues: There might be inconsistencies in the database, such as orphaned records or data that has not been properly cleaned up.

    Solution:

    To resolve the QA423 error, you can take the following steps:

    1. Check Existing Records:

      • Use transaction codes like IQ03 (Display Serial Number) or QA32 (Change Inspection Lot) to check if the serial number is already assigned to another inspection lot or material document.
      • If the serial number is indeed in use, you will need to determine if it can be reused or if a different serial number should be assigned.
    2. Review Inspection Lot:

      • Verify the details of the inspection lot you are trying to create or modify. Ensure that the serial number you are using is correct and not already linked to another lot.
    3. Change Serial Number:

      • If the serial number is already in use, consider using a different serial number for the inspection lot.
    4. Data Cleanup:

      • If you suspect data integrity issues, you may need to perform a cleanup of the database. This could involve removing orphaned records or correcting any inconsistencies. This should be done with caution and ideally under the guidance of a database administrator or SAP consultant.
    5. Consult Documentation:

      • Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
    6. Contact SAP Support:

      • If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide insights or solutions based on the specific configuration and version of your SAP system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IQ01 (Create Serial Number), IQ02 (Change Serial Number), and QA32 (Change Inspection Lot).
    • SAP Notes: Check for any SAP Notes related to inspection lots and serial number management that may provide additional context or solutions.
    • User Authorization: Ensure that you have the necessary authorizations to create or modify inspection lots and serial numbers in the system.

    By following these steps, you should be able to identify the cause of the QA423 error and implement a suitable solution.

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