How To Fix QA138 - The original material document could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: QA - QM : Inspection lots

• Message number: 138

• Message text: The original material document could not be found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QA138 - The original material document could not be found ?

  The SAP error message QA138, which states "The original material document could not be found," typically occurs in the context of quality management processes, particularly when trying to perform actions related to quality inspection or when attempting to display or process inspection lots.
  Causes:
  
  Missing Material Document: The original material document that is referenced in the quality inspection lot may not exist in the system. This can happen if the document was deleted or if it was never created.
  Incorrect Document Number: The document number being referenced may be incorrect or mistyped.
  Document Status: The material document may be in a status that prevents it from being accessed (e.g., it may be blocked or archived).
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data integrity that prevent the system from locating the document.
  Authorization Issues: The user may not have the necessary authorizations to view the document.
  
  Solutions:
  
  Verify Document Existence: Check if the material document exists in the system. You can do this by using transaction codes like MB03 (Display Material Document) or MB51 (Material Document List) to search for the document.
  Check Document Number: Ensure that the document number you are using is correct. Double-check for any typographical errors.
  Review Document Status: Investigate the status of the material document. If it has been archived or blocked, you may need to take appropriate actions to unblock or retrieve it.
  Data Consistency Check: Run consistency checks in the system to identify and resolve any data integrity issues. This may involve working with your SAP Basis or technical team.
  Authorization Check: Ensure that you have the necessary permissions to access the material document. If not, contact your system administrator to obtain the required authorizations.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA01 (Create Inspection Lot), QA02 (Change Inspection Lot), and QA03 (Display Inspection Lot) to navigate quality management processes.
  SAP Documentation: Refer to SAP Help documentation for detailed information on quality management and material document processing.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.