How To Fix QA127 - No customer was assigned to the inspection lot

SAP Error Message - Details

• Message type: E = Error

• Message class: QA - QM : Inspection lots

• Message number: 127

• Message text: No customer was assigned to the inspection lot

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QA127 - No customer was assigned to the inspection lot ?

  The SAP error message QA127 ("No customer was assigned to the inspection lot") typically occurs in the Quality Management (QM) module when an inspection lot is created without a customer being assigned to it. This can happen in various scenarios, such as when dealing with customer-specific inspections or when the inspection lot is related to a sales order.
  Cause:
  
  Missing Customer Assignment: The inspection lot was created without a customer reference, which is required for certain types of inspections, especially those related to sales orders or customer returns.
  Configuration Issues: The system may not be configured correctly to link inspection lots with customer data.
  Data Entry Errors: During the creation of the inspection lot, the user may have overlooked entering the customer information.
  
  Solution:
  
  
  Assign a Customer:
  
  Go to the inspection lot in the Quality Management module.
  Check if there is an option to assign a customer directly to the inspection lot. This can often be done in the inspection lot details screen.
  If the inspection lot is related to a sales order, ensure that the sales order has the correct customer information.
  
  
  
  Review Inspection Lot Creation Process:
  
  Ensure that the process for creating inspection lots includes steps to assign a customer when necessary. This may involve reviewing the configuration settings in the QM module.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the Quality Management module to ensure that the system is set up to handle customer assignments correctly. This may involve checking the settings for inspection types and their relationship with sales orders.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling inspection lots and customer assignments.
  
  
  
  User Training:
  
  Ensure that users involved in the creation of inspection lots are trained on the importance of customer assignments and the steps required to do so.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like QA01 (Create Inspection Lot) or QA02 (Change Inspection Lot) to manage inspection lots.
  Quality Management Configuration: Familiarize yourself with the configuration settings in the Quality Management module, particularly those related to inspection lot creation and customer assignments.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the Quality Management module.