How To Fix QA109 - First create customer &

SAP Error Message - Details

• Message type: E = Error

• Message class: QA - QM : Inspection lots

• Message number: 109

• Message text: First create customer &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message QA109 - First create customer & ?

  The SAP error message QA109 ("First create customer &") typically occurs in the context of Quality Management (QM) when you are trying to create a quality notification or a quality inspection without having a customer record created in the system. This error indicates that the system requires a customer to be defined before proceeding with the operation you are attempting.
  Cause:
  
  Missing Customer Record: The primary cause of this error is that the customer record (master data) has not been created in the SAP system.
  Incorrect Configuration: There may be configuration issues in the Quality Management module or related modules that prevent the system from recognizing existing customer records.
  Data Entry Error: The customer number you are trying to use may be incorrect or not properly entered.
  
  Solution:
  
  
  Create Customer Record:
  
  Navigate to the customer master data creation transaction (e.g., XD01 for general customer data).
  Fill in the required fields to create a new customer record.
  Ensure that the customer is assigned to the correct sales area and has all necessary details filled out.
  
  
  
  Check Existing Customers:
  
  Use transaction XD03 to display existing customer records and verify if the customer you are trying to use already exists.
  If the customer exists, ensure that you are using the correct customer number.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the Quality Management module to ensure that it is set up correctly to recognize customer records.
  Consult with your SAP administrator or a functional consultant if you suspect configuration issues.
  
  
  
  Data Validation:
  
  Ensure that the data you are entering is valid and meets the requirements of the system.
  Double-check for typos or incorrect entries in the customer number field.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer
  XD03: Display Customer
  
  
  Quality Management: Familiarize yourself with the Quality Management module in SAP, as understanding its integration with other modules (like Sales and Distribution) can help in troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the Quality Management module.