How To Fix QA084 - Sample calculation cannot be reset for origin &1 with samples active

SAP Error Message - Details

• Message type: E = Error

• Message class: QA - QM : Inspection lots

• Message number: 084

• Message text: Sample calculation cannot be reset for origin &1 with samples active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message QA084 - Sample calculation cannot be reset for origin &1 with samples active ?

  The SAP error message QA084 indicates that a sample calculation cannot be reset for a specific origin (denoted as &1) because there are active samples associated with it. This error typically occurs in the Quality Management (QM) module when trying to reset or delete a sample calculation that is currently in use.
  Cause:
  
  Active Samples: The primary cause of this error is that there are active samples linked to the sample calculation you are trying to reset. The system prevents the reset to maintain data integrity and ensure that ongoing quality checks are not disrupted.
  Incorrect Process Flow: The process flow may not have been followed correctly, leading to attempts to reset a sample calculation while it is still in use.
  
  Solution:
  To resolve the QA084 error, you can follow these steps:
  
  
  Check Active Samples:
  
  Use transaction code QA32 or QA33 to check for any active samples associated with the origin specified in the error message.
  Identify the samples that are currently active and determine if they can be completed or deleted.
  
  
  
  Complete or Delete Samples:
  
  If the samples are no longer needed, you can delete them. Ensure that you have the necessary authorizations to perform this action.
  If the samples are still required, complete the quality inspection process for those samples.
  
  
  
  Reset Sample Calculation:
  
  Once there are no active samples linked to the origin, you can attempt to reset the sample calculation again.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to Quality Management and sample calculations for additional guidance.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Quality Inspection) and QA33 (Quality Inspection Results) to manage samples effectively.
  Quality Management Configuration: Ensure that your QM module is configured correctly, and review any customizations that may affect sample calculations.
  User Authorizations: Verify that you have the necessary authorizations to manage samples and perform resets in the QM module.
  
  By following these steps, you should be able to address the QA084 error and proceed with your quality management tasks in SAP.