How To Fix QA023 - Order &1 does not exist - check your entry


SAP Error Message - Details

  • Message type: E = Error

  • Message class: QA - QM : Inspection lots

  • Message number: 023

  • Message text: Order &1 does not exist - check your entry

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message QA023 - Order &1 does not exist - check your entry ?

    The SAP error message QA023 ("Order &1 does not exist - check your entry") typically occurs in the context of Quality Management (QM) when you are trying to perform an action related to a quality inspection or quality order, but the specified order number does not exist in the system. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Incorrect Order Number: The order number you entered may be incorrect or mistyped.
    2. Order Not Created: The order you are trying to access may not have been created yet or has been deleted.
    3. Authorization Issues: You may not have the necessary permissions to view or access the order.
    4. Data Synchronization Issues: There may be a delay or issue in data synchronization if the order was recently created or modified.
    5. Incorrect Selection Criteria: The selection criteria used to search for the order may not match any existing records.

    Solutions:

    1. Verify Order Number: Double-check the order number you entered for any typos or errors.
    2. Check Order Existence: Use transaction codes like CO03 (for production orders) or IW33 (for maintenance orders) to verify if the order exists in the system.
    3. Review Authorization: Ensure that you have the necessary authorizations to access the order. You may need to contact your SAP security team.
    4. Check for Deletion: Confirm whether the order has been deleted or archived. If it has been archived, you may need to retrieve it from the archive.
    5. Use Correct Selection Criteria: Ensure that you are using the correct selection criteria when searching for the order. This may include checking the status of the order or the plant/location.
    6. Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to check for any underlying system issues or data inconsistencies.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (for quality inspection lot), QA01 (for creating inspection plans), and QA03 (for displaying inspection plans).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation or help files related to Quality Management for further insights into managing orders and inspections.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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