How To Fix QA019 - Enter either a cost center or an order

SAP Error Message - Details

• Message type: E = Error

• Message class: QA - QM : Inspection lots

• Message number: 019

• Message text: Enter either a cost center or an order

What causes this issue?

You can enter either a cost center <ZH>or</> a CO internal order as an
account assignment value for QM orders. Both fields, however, are
currently filled in. This is not possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Remove one of the two account assignment entries.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message QA019 - Enter either a cost center or an order ?

  The SAP error message QA019 ("Enter either a cost center or an order") typically occurs in the context of quality management (QM) processes, particularly when you are trying to record results or perform inspections in the system. This error indicates that the system requires either a cost center or an order to be specified for the transaction you are attempting to execute.
  Cause:
  
  Missing Cost Center or Order: The most common cause of this error is that neither a cost center nor an order has been entered in the relevant fields of the transaction.
  Configuration Issues: There may be configuration settings in the system that require these fields to be filled out for certain transactions.
  User Input Error: The user may have overlooked entering the required information or may have entered it incorrectly.
  
  Solution:
  
  
  Enter Required Information:
  
  When prompted with the error, check the transaction screen for fields labeled "Cost Center" or "Order."
  Enter a valid cost center or order number. Ensure that the entered values are correct and exist in the system.
  
  
  
  Check Configuration:
  
  If you are consistently encountering this error, it may be worth checking the configuration settings in the SAP system. This can be done by a system administrator or someone with the appropriate authorization.
  Ensure that the settings for the relevant transaction codes in the QM module are correctly configured to allow for the entry of cost centers or orders.
  
  
  
  User Training:
  
  If the error is due to user oversight, consider providing additional training or documentation to users on how to properly enter data in the relevant transactions.
  
  
  
  Consult SAP Documentation:
  
  Review SAP documentation or help resources for specific guidance related to the transaction you are working with. This can provide insights into required fields and configurations.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to quality management, such as QA01 (Create Inspection Lot), QA02 (Change Inspection Lot), and QA03 (Display Inspection Lot).
  Cost Center and Order Management: Understand how cost centers and orders are used in your organization’s financial and project management processes, as this can help in correctly entering the required information.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By ensuring that either a cost center or an order is entered correctly, you should be able to resolve the QA019 error and proceed with your quality management tasks in SAP.