How To Fix Q6604 - Unknown status &1 for infostructure &2, file &3

SAP Error Message - Details

• Message type: E = Error

• Message class: Q6 - Archive Information System

• Message number: 604

• Message text: Unknown status &1 for infostructure &2, file &3

What causes this issue?

When building infostructure &V2& for file &V3&, the system recorded the
status "&V1&" . However, this status does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

This is probably a system error. Try to delete infostructure &V2& for
session &V4&. Check whether infostructure &V2& should in fact be built
for session &V4&. If necessary, start the build program later.
If this procedure is not successful, or this message appears
repeatedly, contact the SAP hotline.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q6604 - Unknown status &1 for infostructure &2, file &3 ?

  The SAP error message Q6604 indicates that there is an issue with the status of an infostructure in the Quality Management (QM) module. This error typically arises when the system encounters an unknown status for a specific infostructure, which can prevent the processing of quality-related data.
  Cause:
  The error can be caused by several factors, including:
  
  Incorrect Configuration: The infostructure may not be properly configured in the system, leading to an unknown status.
  Data Inconsistency: There may be inconsistencies in the data related to the infostructure, such as missing or incorrect entries.
  System Updates or Changes: Recent updates or changes to the system may have affected the status of the infostructure.
  Custom Development: If there are custom developments or enhancements in the system, they may interfere with the standard processing of infostructures.
  
  Solution:
  To resolve the Q6604 error, you can take the following steps:
  
  
  Check Infostructure Configuration:
  
  Go to the configuration settings for the infostructure in question and verify that it is set up correctly.
  Ensure that all necessary parameters and settings are properly defined.
  
  
  
  Review Data Consistency:
  
  Check the data related to the infostructure for any inconsistencies or missing entries.
  Use transaction codes like QINFO or QINF to analyze the infostructure data.
  
  
  
  Analyze System Changes:
  
  If there have been recent updates or changes to the system, review the change logs to identify any potential impacts on the infostructure.
  Consult with your SAP Basis team to ensure that all updates were applied correctly.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program or function module that is generating the error to identify the root cause.
  Look for any custom code that may be affecting the infostructure processing.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QINFO, QINF, and SE80 (for development).
  Documentation: Review SAP documentation related to Quality Management and infostructures for additional context and troubleshooting steps.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the cause of the Q6604 error in your SAP system.