How To Fix Q2379 - Update of remote results failed (RC=&)

SAP Error Message - Details

• Message type: E = Error

• Message class: Q2 - Messages for Development Classes SDBO and SDBA

• Message number: 379

• Message text: Update of remote results failed (RC=&)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message Q2379 - Update of remote results failed (RC=&) ?

  The SAP error message Q2379, which states "Update of remote results failed (RC=&)," typically occurs in the context of remote function calls (RFC) or when dealing with distributed systems in SAP. This error indicates that there was a failure in updating the results from a remote system, and the return code (RC) is not specified in the message.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP systems involved, such as network outages or misconfigured network settings.
  Authorization Issues: The user or system may not have the necessary authorizations to perform the operation on the remote system.
  Configuration Errors: Incorrect configuration of the RFC destination or the remote system settings can lead to this error.
  System Performance: If the remote system is under heavy load or experiencing performance issues, it may not be able to process the request in a timely manner.
  Data Consistency Issues: There may be issues with the data being sent to the remote system, such as missing or invalid data.
  Remote System Errors: The remote system may have encountered an error that prevents it from processing the request.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the systems. You can use tools like ping or traceroute to diagnose network issues.
  Review Authorizations: Verify that the user or system has the necessary authorizations to perform the operation on the remote system.
  Check RFC Configuration: Review the RFC destination settings in transaction SM59 to ensure they are correctly configured. Test the connection to see if it is successful.
  Monitor System Performance: Check the performance of the remote system to ensure it is not overloaded. You can use transaction SM50 or SM66 to monitor active processes.
  Validate Data: Ensure that the data being sent to the remote system is valid and complete. Check for any inconsistencies or missing fields.
  Check Remote System Logs: Look at the logs of the remote system for any errors or warnings that may provide more context on the failure.
  Retry the Operation: Sometimes, transient issues can cause this error. Retrying the operation after a short period may resolve the issue.
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59: To manage RFC destinations.
  SM21: To view system logs for errors.
  ST22: To check for dumps that may provide more information.
  SM37: To monitor background jobs and their statuses.
  
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.