How To Fix Q2370 - Deletion of action & for system & failed (RC=&)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: Q2 - Messages for Development Classes SDBO and SDBA

  • Message number: 370

  • Message text: Deletion of action & for system & failed (RC=&)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message Q2370 - Deletion of action & for system & failed (RC=&) ?

    The SAP error message Q2370 indicates that there was a failure in the deletion of an action for a specific system. This error typically occurs in the context of Quality Management (QM) or related modules where actions or tasks are managed.

    Cause:

    The error message Q2370 can be caused by several factors, including:

    1. Action Not Found: The action you are trying to delete may not exist or may have already been deleted.
    2. Authorization Issues: The user may not have the necessary authorizations to delete the action.
    3. System Lock: The system may be locked or in a state that prevents the deletion of actions.
    4. Dependencies: There may be dependencies or links to other objects that prevent the deletion of the action.
    5. Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies.

    Solution:

    To resolve the Q2370 error, you can take the following steps:

    1. Check Action Existence: Verify that the action you are trying to delete actually exists in the system.
    2. Review Authorizations: Ensure that you have the necessary permissions to perform the deletion. You may need to consult with your SAP security team.
    3. Check for Locks: Investigate if there are any locks on the system or the specific action that might be preventing the deletion. You can use transaction codes like SM12 to check for locks.
    4. Review Dependencies: Look for any dependencies or related objects that might be preventing the deletion. You may need to resolve these dependencies first.
    5. Consult Logs: Check the system logs (transaction SLG1) for any additional error messages or information that could provide more context about the failure.
    6. Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • QM01: Create Quality Notification
      • QM02: Change Quality Notification
      • QM03: Display Quality Notification
      • SM12: Display and Delete Locks
      • SLG1: Application Log
    • SAP Notes: Search for SAP Notes related to error Q2370 in the SAP Support Portal for any patches or updates that may address the issue.
    • Documentation: Review SAP documentation related to Quality Management and action management for best practices and troubleshooting steps.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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