How To Fix Q2372 - Change of action & for system & failed (RC=&)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: Q2 - Messages for Development Classes SDBO and SDBA

  • Message number: 372

  • Message text: Change of action & for system & failed (RC=&)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message Q2372 - Change of action & for system & failed (RC=&) ?

    The SAP error message Q2372 typically indicates that there was a failure in changing the action for a specific system, and it often relates to quality management processes. The error message format suggests that there is a problem with the action being taken on a quality notification or a related object in the SAP system.

    Cause:

    1. Authorization Issues: The user may not have the necessary permissions to perform the action on the specified system.
    2. System Configuration: There may be configuration issues in the quality management module or related settings that prevent the action from being executed.
    3. Data Integrity: There could be issues with the data integrity of the quality notification or the object being processed, such as missing or incorrect information.
    4. Technical Errors: There may be underlying technical issues, such as system performance problems or bugs in the SAP software.

    Solution:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. This can be done by reviewing the user's roles and permissions in the SAP system.
    2. Review Configuration: Check the configuration settings in the quality management module to ensure that everything is set up correctly. This may involve consulting with a functional consultant or reviewing the configuration documentation.
    3. Data Validation: Validate the data associated with the quality notification or object. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
    4. Check System Logs: Review the system logs (transaction codes like SLG1 for application logs) for any additional error messages or warnings that may provide more context about the failure.
    5. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates that resolve the issue.
    6. Technical Support: If the issue persists, consider reaching out to your SAP support team or SAP directly for further assistance. They may be able to provide insights based on the specific system configuration and version.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as QM01 (Create Quality Notification), QM02 (Change Quality Notification), and QM03 (Display Quality Notification) to navigate the quality management module effectively.
    • SAP Documentation: Review SAP documentation related to quality management processes to understand the expected behavior and configurations.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and potentially resolve the Q2372 error in your SAP system.

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