How To Fix Q2347 - Background job not found

SAP Error Message - Details

• Message type: E = Error

• Message class: Q2 - Messages for Development Classes SDBO and SDBA

• Message number: 347

• Message text: Background job not found

What causes this issue?

The system could not find the background job for the selected action.

System Response

Operation terminated.

How to fix this error?

Use Transaction SM37 to check the status of the job.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q2347 - Background job not found ?

  The SAP error message Q2347, which states "Background job not found," typically occurs when a user attempts to access or manage a background job that does not exist or has already been deleted. This can happen for several reasons, including:
  Causes:
  
  Job Deletion: The background job may have been deleted or completed successfully, and thus it no longer exists in the system.
  Incorrect Job Name/ID: The job name or ID provided may be incorrect, leading to the system being unable to find the specified job.
  Job Status: The job may have been canceled or terminated before it could be completed.
  Authorization Issues: The user may not have the necessary authorizations to view or manage the job.
  System Issues: There could be issues with the job scheduling system or database inconsistencies.
  
  Solutions:
  
  Verify Job Name/ID: Double-check the job name or ID you are using to ensure it is correct.
  Check Job Status: Use transaction codes like SM37 (Job Monitoring) to check the status of background jobs. You can filter by user, job name, or date to see if the job exists.
  Review Job Logs: If the job was executed, review the job logs for any errors or messages that might indicate why it is no longer available.
  Check Authorizations: Ensure that you have the necessary authorizations to view and manage background jobs. You may need to contact your SAP security administrator.
  Recreate the Job: If the job is indeed missing and you need it, you may need to recreate the background job using the appropriate transaction (e.g., SM36 for job creation).
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or updates regarding this error message, as there may be specific patches or updates that address known issues.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM37: Job Monitoring - to view and manage background jobs.
  SM36: Define Background Job - to create a new background job.
  SM21: System Log - to check for system-related issues that might affect job processing.
  
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on background job management and troubleshooting.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or open a support ticket with SAP for further assistance.