How To Fix Q2333 - Internal error: problem deleting action

SAP Error Message - Details

• Message type: E = Error

• Message class: Q2 - Messages for Development Classes SDBO and SDBA

• Message number: 333

• Message text: Internal error: problem deleting action

What causes this issue?

An action could not be deleted. The corresponding background job may
already have been deleted.

System Response

The system will attempt to delete the action anyway.

How to fix this error?

Use Transaction SM37 to check the status of the job.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q2333 - Internal error: problem deleting action ?

  The SAP error message Q2333, which states "Internal error: problem deleting action," typically occurs in the context of Quality Management (QM) within SAP. This error can arise due to various reasons, including issues with the underlying data, system inconsistencies, or problems with the configuration.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the action you are trying to delete. This could be due to missing or corrupted records in the database.
  Authorization Issues: The user may not have the necessary authorizations to delete the action, leading to an internal error.
  System Bugs: There could be a bug in the SAP system or a specific version that is causing this error.
  Lock Entries: The action you are trying to delete may be locked by another user or process, preventing the deletion.
  Configuration Issues: Incorrect configuration settings in the QM module may lead to unexpected behavior.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary permissions to delete the action. You can check this in the user roles and authorizations.
  Data Consistency Check: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies. You may need to run consistency checks or repair tools if inconsistencies are found.
  Review Lock Entries: Use transaction code SM12 to check for any lock entries related to the action you are trying to delete. If there are locks, you may need to wait for them to be released or contact the user who has the lock.
  Check for System Notes: Look for any SAP Notes related to this error message. SAP frequently releases notes that address known issues and provide patches or workarounds.
  Debugging: If you have access to debugging tools, you can try to debug the process to identify the exact point of failure.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the steps leading up to it.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QM01 (Create Quality Notification), QM02 (Change Quality Notification), and QM03 (Display Quality Notification) to navigate the QM module effectively.
  SAP Notes: Regularly check the SAP Support Portal for any notes related to Quality Management and the specific error message Q2333.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message Q2333 in SAP.