How To Fix Q2335 - Internal error: problem changing an action

SAP Error Message - Details

• Message type: E = Error

• Message class: Q2 - Messages for Development Classes SDBO and SDBA

• Message number: 335

• Message text: Internal error: problem changing an action

What causes this issue?

An action could not changed. This is most likely due to a programming
error.

System Response

The action is not changed.

How to fix this error?

Contact SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message Q2335 - Internal error: problem changing an action ?

  The SAP error message Q2335, which states "Internal error: problem changing an action," typically occurs in the context of Quality Management (QM) within SAP. This error can arise due to various reasons, including issues with the configuration, data inconsistencies, or problems with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the quality action you are trying to change.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  Configuration Errors: There could be issues with the configuration settings in the Quality Management module.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using.
  Database Issues: Problems with the database, such as locks or corruption, can also lead to this error.
  
  Solutions:
  
  Check Data Consistency: Verify the data related to the action you are trying to change. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Authorizations: Ensure that the user has the necessary authorizations to change the action. You may need to consult with your SAP security team.
  Configuration Review: Check the configuration settings in the Quality Management module to ensure they are set up correctly. This may involve reviewing the action types and their settings.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or information that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Database Check: If you suspect database issues, consult with your database administrator to check for locks or corruption.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps that led to it.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the QM module, such as QA32 (Change Inspection Lot) or QA03 (Display Inspection Lot), as they may be related to the action you are trying to change.
  User Manuals: Refer to SAP documentation or user manuals for guidance on the specific actions and processes within the Quality Management module.
  Community Forums: Check SAP community forums or discussion boards for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and potentially resolve the Q2335 error in SAP.