How To Fix PZ717 - Supplying country &1 not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: PZ - Messages: Payment program for payment requests

• Message number: 717

• Message text: Supplying country &1 not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PZ717 - Supplying country &1 not supported ?

  The SAP error message PZ717, which states "Supplying country &1 not supported," typically occurs in the context of logistics or supply chain processes, particularly when dealing with materials, vendors, or customers from specific countries. This error indicates that the system does not recognize or support the country code specified in the transaction.
  Cause:
  
  Invalid Country Code: The country code provided in the transaction may not be valid or recognized by the SAP system.
  Configuration Issues: The country may not be configured correctly in the system settings, particularly in the relevant modules (e.g., MM, SD).
  Master Data Issues: The vendor or customer master data may not have the correct country information or may be missing.
  Legal Restrictions: There may be legal or compliance restrictions that prevent transactions with certain countries.
  
  Solution:
  
  Check Country Code: Verify that the country code used in the transaction is correct and matches the ISO standard.
  Configuration Review:
  
  Go to the configuration settings in SAP (transaction code SPRO) and check the settings for the relevant module (e.g., Materials Management, Sales and Distribution).
  Ensure that the country is included in the list of supported countries for the relevant processes.
  
  
  Master Data Verification:
  
  Check the vendor or customer master data to ensure that the country field is filled in correctly.
  If necessary, update the master data with the correct country information.
  
  
  Consult with Compliance: If the country is indeed restricted due to legal reasons, consult with your compliance or legal department to understand the implications and whether transactions can proceed.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this issue. You can search the SAP Support Portal for updates or patches that may resolve the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), VA01 (Create Sales Order), or others where this error might occur.
  Documentation: Review SAP documentation related to country settings and master data management for further insights.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform transactions involving the specified country.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.