How To Fix PZ096 - Payment request &1 has been cleared: Reversal not possible

PZ096 - Overview

• Message type: E = Error

• Message class: PZ - Messages: Payment program for payment requests

• Message number: 096

• Message text: Payment request &1 has been cleared: Reversal not possible

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

PZ096 - Details

• The SAP error message PZ096 indicates that a payment request has been cleared, and therefore, a reversal of that payment request is not possible. This typically occurs in the context of financial transactions where a payment request has been processed and cleared in the system, meaning that the funds have been settled and the transaction is complete.
  
  Cause:
  
  Cleared Payment Request: The primary cause of this error is that the payment request you are trying to reverse has already been cleared. Once a payment request is cleared, it is considered finalized, and the system does not allow for reversals to maintain the integrity of financial records.
  Transaction Status: The status of the payment request may indicate that it has been processed and settled, making it ineligible for reversal.
  System Configuration: Certain configurations in the SAP system may restrict the reversal of cleared transactions.
  
  
  Solution:
  
  Check Payment Status: Verify the status of the payment request. If it