How To Fix PYMNT_RCPT022 - voided receipt No. & and receipt & created, void reason &, remark: &

SAP Error Message - Details

• Message type: E = Error

• Message class: PYMNT_RCPT -

• Message number: 022

• Message text: voided receipt No. & and receipt & created, void reason &, remark: &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PYMNT_RCPT022 - voided receipt No. & and receipt & created, void reason &, remark: & ?

  The SAP error message PYMNT_RCPT022 typically indicates an issue related to a voided payment receipt. This error message is generated when there is an attempt to process a payment receipt that has already been voided. Here’s a breakdown of the components of the error message and potential solutions:
  Cause:
  
  Voided Receipt: The receipt number mentioned in the error message has been voided, meaning it is no longer valid for processing.
  Duplicate Processing: There may be an attempt to reprocess or reference a receipt that has already been voided.
  Incorrect Data Entry: The receipt number or void reason may have been entered incorrectly, leading to confusion in the system.
  
  Solution:
  
  Verify Receipt Status: Check the status of the receipt in the SAP system to confirm that it has indeed been voided. You can do this by navigating to the relevant transaction or report that displays payment receipts.
  Use Valid Receipts: If you need to process a payment, ensure that you are using a valid receipt that has not been voided. If necessary, create a new receipt.
  Review Void Reason: Understand the reason for the voiding of the receipt. If it was voided in error, you may need to reverse the voiding process, if your system allows it.
  Consult Documentation: Refer to your organization's internal documentation or SAP help resources for specific procedures related to handling voided receipts.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or a consultant who can provide assistance based on your specific configuration and business processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with payment processing and receipt management, such as F-28 (Post Incoming Payments) or F-32 (Clear Customer).
  User Roles and Permissions: Ensure that you have the necessary permissions to view and manage payment receipts in the system.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to address the PYMNT_RCPT022 error effectively.