How To Fix PYMNT_RCPT015 - Get internal number failed for company code &, receipt type &

SAP Error Message - Details

• Message type: E = Error

• Message class: PYMNT_RCPT -

• Message number: 015

• Message text: Get internal number failed for company code &, receipt type &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PYMNT_RCPT015 - Get internal number failed for company code &, receipt type & ?

  The SAP error message PYMNT_RCPT015 ("Get internal number failed for company code &, receipt type &") typically occurs when the system is unable to generate an internal number for a payment receipt due to configuration or data issues. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Number Range Configuration: The internal number range for the specified company code and receipt type may not be defined or may be exhausted.
  Authorization Issues: The user may not have the necessary authorizations to access the number range.
  Receipt Type Configuration: The receipt type may not be properly configured in the system.
  System Settings: There may be issues with the overall system settings or inconsistencies in the configuration.
  
  Solutions:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Look for the number range object related to payment receipts (e.g., FBNR for payment receipts).
  Ensure that the number range is defined for the relevant company code and receipt type.
  If the number range is exhausted, you may need to extend it.
  
  
  
  Review Receipt Type Configuration:
  
  Use transaction code OBPM1 to check the configuration of the receipt type.
  Ensure that the receipt type is correctly set up and linked to the appropriate number range.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to create payment receipts and access the number range.
  You may need to consult with your SAP security team to verify user roles and permissions.
  
  
  
  System Logs and Traces:
  
  Check the system logs (transaction code SLG1) for any additional error messages or warnings that may provide more context about the issue.
  You can also enable debugging or traces to gather more information if necessary.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBPM1 (for receipt type configuration), SNRO (for number range objects), and SLG1 (for logs).
  Documentation: Review SAP documentation related to payment processing and receipt management for best practices and configuration guidelines.
  Testing: After making any changes, perform thorough testing to ensure that the issue is resolved and that the system behaves as expected.
  
  By following these steps, you should be able to identify and resolve the cause of the PYMNT_RCPT015 error in SAP.