How To Fix PWWW104 - User &1 was related to employee &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PWWW - HR: Internet Scenarios

• Message number: 104

• Message text: User &1 was related to employee &2

What causes this issue?

A relationship has been created in the employee master between the
employee and the user (infotype "Communication", subtype 0001).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PWWW104 - User &1 was related to employee &2 ?

  The SAP error message PWWW104 indicates that there is an issue with the relationship between a user and an employee in the SAP system. This error typically arises in the context of user management and employee data integration, particularly when trying to assign a user to an employee or when there is a mismatch in the data.
  Cause:
  
  User-Employee Relationship: The user you are trying to relate to the employee may already be linked to another employee, or there may be a conflict in the data.
  Data Inconsistency: There could be inconsistencies in the user master data or employee master data.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  Incorrect Configuration: There may be configuration issues in the system that prevent the relationship from being established correctly.
  
  Solution:
  
  Check User Assignment: Verify if the user is already assigned to another employee. If so, you may need to remove that assignment before linking them to a new employee.
  Review Data: Ensure that both the user and employee data are correct and consistent. Check for any discrepancies in the user master record and employee master record.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. You may need to consult with your SAP security team to verify this.
  Configuration Review: If the issue persists, review the configuration settings related to user and employee management in your SAP system. This may involve checking the relevant customizing settings in transaction codes like SU01 (User Maintenance) and PA30 (Maintain HR Master Data).
  Consult Documentation: Refer to SAP documentation or support notes related to user and employee management for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user roles and profiles are correctly assigned to allow for the necessary actions.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the PWWW104 error message in SAP.