How To Fix PV767 - Card type does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 767

• Message text: Card type does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PV767 - Card type does not exist ?

  The SAP error message PV767 "Card type does not exist" typically occurs in the context of SAP's Human Capital Management (HCM) module, particularly when dealing with employee master data or personnel administration. This error indicates that the system is unable to find a specified card type in the configuration.
  Cause:
  
  Missing Configuration: The card type that is being referenced in the transaction or process does not exist in the system. This could be due to a configuration oversight or an incorrect entry.
  Incorrect Input: The user may have entered an invalid card type or code that does not match any existing entries in the system.
  Transport Issues: If the configuration was recently transported from another system (e.g., from a development to a production environment), the transport may not have included the necessary card type definitions.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually found in the IMG under Personnel Management or similar).
  Verify that the card type in question is defined correctly. If it is missing, you may need to create it or adjust the existing configuration.
  
  
  
  Validate Input:
  
  Ensure that the card type being used in the transaction is correct. Double-check for any typos or incorrect codes.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included in the transport request.
  If the card type is missing, you may need to manually create it in the target system or re-transport the necessary configuration.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to the specific module you are working with to ensure that you are following the correct procedures.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like PA30 (Maintain HR Master Data) or similar.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the necessary authorizations to access and modify the card type settings.
  
  By following these steps, you should be able to identify and resolve the issue related to the "Card type does not exist" error in SAP.