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Message type: E = Error
Message class: PV - Training and Event Management
Message number: 696
Message text: The business event is fully booked; only waiting list bookings possible
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PV696
- The business event is fully booked; only waiting list bookings possible ?The SAP error message PV696 indicates that a business event (such as a training session, seminar, or workshop) is fully booked, and no additional participants can be accommodated unless they are placed on a waiting list. This situation typically arises in SAP systems that manage event registrations, such as SAP Event Management or SAP Learning Solution.
Cause:
- Capacity Limit Reached: The event has a predefined maximum number of participants, and that limit has been reached.
- Event Configuration: The event may have been configured to allow a specific number of attendees, and that number has been met.
- Registration Timing: Users may be trying to register after the event has reached its capacity.
Solution:
- Check Event Capacity: Review the event settings to confirm the maximum number of participants allowed. If necessary, consider increasing the capacity if resources permit.
- Waiting List Management: If the event is fully booked, inform users that they can register for the waiting list. Ensure that the waiting list functionality is enabled in the event configuration.
- Communicate with Participants: Notify users about the status of the event and the possibility of being placed on a waiting list. Provide them with information on how to register for the waiting list.
- Monitor Registrations: Keep track of the waiting list and communicate with participants if spots become available due to cancellations or no-shows.
- Event Rescheduling: If there is significant demand, consider scheduling additional sessions of the same event to accommodate more participants.
Related Information:
By addressing the capacity issue and effectively managing the waiting list, you can enhance the user experience and ensure that participants have the opportunity to attend events.
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