How To Fix PV473 - External person &1 could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 473

• Message text: External person &1 could not be created

What causes this issue?

You are attempting to create the extenal person &V1& in plan version
&V2&. The system is currently unable to save the data in the database.
This is a system error, which should not occur.

System Response

When RH_INSERT_INFTY was called, it caused exception &V3&. The data may
not have been transferred to the database.

How to fix this error?

Please try to reproduce this error and contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PV473 - External person &1 could not be created ?

  The SAP error message PV473, which states "External person &1 could not be created," typically occurs in the context of personnel administration when trying to create an external person (such as a vendor or a contractor) in the system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of Error PV473
  
  
  Missing Required Data: The system may require certain mandatory fields to be filled out before an external person can be created. If any of these fields are missing, the error will occur.
  
  
  Incorrect Data Format: If the data entered does not conform to the expected format (e.g., invalid date formats, incorrect identification numbers), the system may reject the creation of the external person.
  
  
  Authorization Issues: The user attempting to create the external person may not have the necessary authorizations or roles assigned to perform this action.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent the creation of external persons, such as settings in the personnel administration module.
  
  
  Integration Issues: If the system is integrated with other systems (like a third-party vendor management system), issues in the integration can lead to this error.
  
  
  Solutions to Error PV473
  
  
  Check Required Fields: Review the data being entered and ensure that all mandatory fields are filled out correctly. This includes personal details, address information, and any other required data.
  
  
  Validate Data Formats: Ensure that all data conforms to the expected formats. For example, check that dates are in the correct format and that identification numbers are valid.
  
  
  Review Authorizations: Check the user’s roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to create external persons.
  
  
  Consult Configuration Settings: Work with your SAP administrator to review the configuration settings related to personnel administration. Ensure that there are no restrictions preventing the creation of external persons.
  
  
  Check Integration Settings: If applicable, verify that any integrations with external systems are functioning correctly. Look for any error messages or logs that might indicate issues with data transfer.
  
  
  Error Logs: Check the SAP error logs for more detailed information about the error. This can provide insights into what specifically went wrong during the creation process.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error with additional guidance or patches.
  
  
  Testing in a Sandbox: If possible, try to replicate the issue in a sandbox environment to better understand the cause without affecting production data.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) or PA40 (Personnel Actions) that are used for managing personnel data.
  Documentation: Review SAP documentation related to personnel administration for best practices and guidelines on creating external persons.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps taken to resolve it.
  
  By following these steps, you should be able to identify the cause of the PV473 error and implement a solution to successfully create the external person in SAP.