How To Fix PV474 - External person &1 was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 474

• Message text: External person &1 was deleted

What causes this issue?

You have successfully deleted the external person &V1& (object number
&V2&) from plan version &V3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PV474 - External person &1 was deleted ?

  The SAP error message PV474 ("External person &1 was deleted") typically occurs when you are trying to access or process data related to an external person (such as a vendor, customer, or employee) that has been marked as deleted in the system. This can happen in various modules, including HR, CRM, or others where external personnel data is managed.
  Cause:
  
  Deletion of External Person: The most common cause is that the external person (identified by the ID &1) has been deleted from the system. This could be due to data cleanup processes, organizational changes, or manual deletion by a user.
  Data Inconsistency: There may be inconsistencies in the database where references to the deleted external person still exist in other records or transactions.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or process the data related to the external person.
  
  Solution:
  
  Check Deletion Status: Verify if the external person has indeed been deleted. You can do this by checking the relevant master data tables (e.g., vendor master, customer master, or HR master data).
  Restore Data: If the deletion was accidental, you may need to restore the external person's data from a backup or re-enter the data if it is not recoverable.
  Update References: If the external person has been deleted but is still referenced in other transactions, you may need to update or remove those references to avoid the error.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data related to the external person. If not, you may need to adjust the user roles or permissions.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidance related to your system configuration and version.
  
  Related Information:
  
  Transaction Codes: Depending on the module, you may use transaction codes like SE16 or SE11 to view the relevant database tables (e.g., LFA1 for vendor master, KNA1 for customer master).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the PV474 error in your SAP system.