How To Fix PV390 - Error when saving rebookings

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 390

• Message text: Error when saving rebookings

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PV390 - Error when saving rebookings ?

  The SAP error message PV390 typically occurs in the context of rebooking processes, particularly in the SAP Travel Management module. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Cause of PV390 Error
  
  Data Inconsistencies: The error may be triggered by inconsistencies in the data being processed, such as incorrect or missing information in the rebooking request.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the rebooking process, leading to errors when attempting to save.
  Authorization Problems: The user may not have the necessary authorizations to perform the rebooking action, resulting in an error when trying to save.
  System Bugs: Occasionally, there may be bugs or issues in the SAP system that can lead to this error message.
  
  Solution
  To resolve the PV390 error, you can take the following steps:
  
  Check Data Entries: Review the data entered in the rebooking request for any inconsistencies or missing fields. Ensure that all required fields are filled out correctly.
  Review Configuration Settings: Consult with your SAP administrator or functional consultant to verify that the configuration settings for the Travel Management module are correct and aligned with your organization's processes.
  Authorization Check: Ensure that the user attempting to perform the rebooking has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.
  System Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or details that can provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Testing in a Sandbox: If possible, replicate the issue in a test or sandbox environment to further diagnose the problem without affecting production data.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the steps taken to troubleshoot.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Travel Management, such as PR05 (Travel Expenses) and PR04 (Travel Request).
  Documentation: Review SAP documentation related to Travel Management and rebooking processes for additional insights and best practices.
  User Training: Ensure that users are adequately trained on the rebooking process to minimize errors related to data entry.
  
  By following these steps, you should be able to identify the cause of the PV390 error and implement a solution to resolve it.