How To Fix PV391 - It is not possible to firmly book or cancel a session

SAP Error Message - Details

• Message type: E = Error

• Message class: PV - Training and Event Management

• Message number: 391

• Message text: It is not possible to firmly book or cancel a session

What causes this issue?

Sessions are single events in a main event. They are automatically
included when the main event is firmly booked or canceled.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PV391 - It is not possible to firmly book or cancel a session ?

  The SAP error message PV391, which states "It is not possible to firmly book or cancel a session," typically occurs in the context of SAP's Event Management or Training Management modules. This error indicates that there is an issue with the booking status of a session, preventing users from making changes to it.
  Causes:
  
  Session Status: The session may be in a status that does not allow for firm bookings or cancellations. For example, if the session is already completed or closed, changes may not be permitted.
  User Authorizations: The user may not have the necessary authorizations to perform the booking or cancellation action.
  Configuration Settings: There may be specific configuration settings in the system that restrict changes to session bookings based on certain criteria (e.g., time limits, participant limits).
  Data Integrity Issues: There could be underlying data integrity issues, such as missing or incorrect entries in related tables.
  
  Solutions:
  
  Check Session Status: Verify the current status of the session. If it is closed or completed, you may need to consult with an administrator or follow the appropriate process to handle such cases.
  Review User Authorizations: Ensure that the user attempting to book or cancel the session has the necessary permissions. This may involve checking roles and authorizations in the SAP system.
  Consult Configuration Settings: Review the configuration settings related to session management in the SAP system. This may require access to the configuration transaction codes (e.g., SPRO) and understanding the specific settings that govern session bookings.
  Data Validation: Check for any data integrity issues that may be affecting the session. This could involve running reports or queries to identify any inconsistencies in the data.
  Contact Support: If the issue persists after checking the above points, it may be necessary to contact your SAP support team or consult SAP documentation for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the module you are working with (e.g., Event Management, Training Management) for more context on session management and related error messages.
  Community Forums: Consider searching or posting in SAP community forums or user groups, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error PV391 and take appropriate action to resolve it.