How To Fix PU764 - Import of request &1 into &3(&4) canceled (return code &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 764

• Message text: Import of request &1 into &3(&4) canceled (return code &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PU764 - Import of request &1 into &3(&4) canceled (return code &2) ?

  The SAP error message PU764 indicates that the import of a transport request has been canceled. This can occur for various reasons, and understanding the cause is essential for resolving the issue. Here’s a breakdown of the potential causes, solutions, and related information for this error message:
  Causes:
  
  Transport Request Issues: The transport request may be incomplete or corrupted.
  Authorization Problems: The user performing the import may not have the necessary authorizations to import the request.
  Dependencies: The transport request may depend on other requests that have not been imported yet.
  System Configuration: There may be configuration issues in the target system that prevent the import.
  Object Locking: The objects being imported may be locked by another process or user.
  Version Conflicts: There may be version conflicts with existing objects in the target system.
  
  Solutions:
  
  Check Transport Request: Verify the transport request for completeness and correctness. You can do this using transaction code SE01 or SE09.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the import. Check roles and profiles assigned to the user.
  Check Dependencies: Make sure that all dependent transport requests have been imported into the target system.
  System Configuration: Review the configuration of the target system to ensure it is set up correctly for the import.
  Release Locks: If objects are locked, identify the locking user or process and release the locks if appropriate.
  Check Logs: Review the transport logs for more detailed error messages. You can find logs in transaction code STMS or by checking the transport directory on the server.
  Retry Import: After addressing the issues, retry the import of the transport request.
  
  Related Information:
  
  Transaction Codes:
  
  SE01: Transport Organizer
  SE09: Workbench Organizer
  STMS: Transport Management System
  SE03: Transport Organizer Tools
  
  
  SAP Notes: Check SAP Notes related to transport issues for specific guidance and patches.
  Transport Directory: The transport directory on the server may contain logs and additional information about the transport requests.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.