How To Fix PU716 - Action &1 canceled due to timeout

SAP Error Message - Details

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 716

• Message text: Action &1 canceled due to timeout

What causes this issue?

The action <(>&<)>1 terminated due to a timeout.

System Response

The action that triggered this could still be active. One example of
this is the release of a transport request.

How to fix this error?

Verify the status of the trigger action again later. If the status you
require cannot be configured, contact the system administrator.

Procedure for System Administrators

Currently, only actions by the transport tool tp (such as exports) are
started asynchronously. Check the process list and the associated
entries in the table TPSTAT.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PU716 - Action &1 canceled due to timeout ?

  The SAP error message PU716, which states "Action &1 canceled due to timeout," typically occurs when a process or action in SAP takes longer than the allowed time limit to complete. This can happen in various scenarios, such as during data processing, report generation, or when executing long-running transactions.
  Causes:
  
  Long-Running Processes: The action being executed may involve a large amount of data or complex calculations that exceed the system's timeout settings.
  System Performance Issues: High system load, insufficient resources (CPU, memory), or database performance issues can lead to delays in processing.
  Network Latency: If the SAP system is accessed over a network, high latency or connectivity issues can contribute to timeouts.
  Configuration Settings: Timeout settings in the SAP system may be configured too low for the specific action being performed.
  
  Solutions:
  
  
  Increase Timeout Settings: 
  
  You can adjust the timeout settings in the SAP system. This can be done in the transaction RZ10 (for instance profile parameters) or RZ11 (for dynamic parameters). Look for parameters like rdisp/timeout or rdisp/gui_auto_logout and increase their values.
  
  
  
  Optimize the Process:
  
  Review the process that is causing the timeout. If it involves large data sets, consider optimizing the query or breaking it into smaller batches.
  Analyze the performance of the underlying database queries and optimize them if necessary.
  
  
  
  Monitor System Performance:
  
  Use transaction ST03N to analyze workload and performance metrics. Identify any bottlenecks in the system and address them.
  Check for any background jobs that may be consuming excessive resources.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues affecting the connection to the SAP system. This may involve checking network configurations or consulting with your IT department.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the PU716 error. There may be patches or updates that can resolve underlying problems.
  
  
  
  User Training:
  
  If the timeout occurs due to user actions (e.g., running reports with too many parameters), consider providing training on best practices for using the system efficiently.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (dump analysis), SM21 (system log), and SM37 (job monitoring) to diagnose issues further.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation for specific modules or processes that are causing the timeout to understand their expected performance and limitations.
  
  By addressing the underlying causes and implementing the suggested solutions, you can mitigate the occurrence of the PU716 error in your SAP environment.