How To Fix PU686 - Additional information: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 686

• Message text: Additional information: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PU686 - Additional information: &1 ?

  The SAP error message PU686 typically relates to issues in the payroll processing or personnel administration modules. The message "PU686 Additional information: &1" indicates that there is a specific problem that needs to be addressed, and the "&1" placeholder usually represents a variable that provides additional context or details about the error.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the employee master data or payroll data that are causing the error.
  Missing Information: Required fields or information may be missing in the employee records or payroll configuration.
  Configuration Issues: There could be issues with the payroll configuration settings, such as incorrect wage types or infotypes.
  Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
  Technical Issues: There may be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Employee Data: Review the employee master data and payroll data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the payroll configuration settings to ensure that they are set up correctly. This includes verifying wage types, infotypes, and any related settings.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the payroll processing or personnel administration tasks.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address the specific error message. SAP frequently releases updates and fixes for known issues.
  Debugging: If you have access to technical resources, consider debugging the process to identify the root cause of the error.
  Contact Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may be involved in the payroll process.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to payroll processing and personnel administration for best practices and troubleshooting tips.
  
  If you have the specific details that replace "&1" in the error message, it would help narrow down the cause and solution further.