How To Fix PU685 - TMS alert: &3 in service &1, function &2

SAP Error Message - Details

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 685

• Message text: TMS alert: &3 in service &1, function &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PU685 - TMS alert: &3 in service &1, function &2 ?

  The SAP error message PU685 is related to the Transport Management System (TMS) and typically indicates an issue with the transport of objects between systems. The message format is as follows:
  PU685 TMS alert: &3 in service &1, function &2
  Cause:
  The error message PU685 usually arises due to one of the following reasons:
  
  Transport Route Issues: There may be a problem with the transport route configuration between the systems involved (e.g., Development, Quality Assurance, Production).
  Transport Directory Problems: The transport directory may be incorrectly set up or may have issues that prevent proper transport operations.
  Transport Request Issues: The transport request may be locked, incomplete, or not properly released.
  System Configuration: There may be configuration issues in the TMS settings or the systems involved.
  Network Issues: Connectivity problems between the systems can also lead to this error.
  
  Solution:
  To resolve the PU685 error, you can follow these steps:
  
  
  Check Transport Routes:
  
  Go to TMS configuration (transaction code STMS).
  Verify the transport routes between the systems. Ensure that they are correctly configured and active.
  
  
  
  Review Transport Directory:
  
  Check the transport directory settings. Ensure that the paths are correctly set and that the directory is accessible.
  
  
  
  Inspect Transport Requests:
  
  Use transaction code SE01 or SE09 to check the status of the transport requests. Ensure that they are released and not locked.
  If a transport request is locked, you may need to unlock it or resolve any issues preventing its release.
  
  
  
  Check System Configuration:
  
  Review the TMS configuration settings in transaction STMS to ensure that all systems are correctly defined and connected.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the systems. You can use tools like ping or traceroute to check connectivity.
  
  
  
  Check Logs:
  
  Review the transport logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  STMS: Transport Management System
  SE01: Transport Organizer
  SE09: Workbench Organizer
  
  
  SAP Notes: Always check for the latest SAP Notes related to TMS and transport issues, as they may provide specific fixes or updates.
  Documentation: Refer to SAP Help documentation for detailed information on TMS configuration and troubleshooting.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis team or SAP support for further assistance.