How To Fix PU372 - Error determining installed languages


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PU - Upgrade and Transport Log Messages

  • Message number: 372

  • Message text: Error determining installed languages

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PU372 - Error determining installed languages ?

    The SAP error message PU372, which states "Error determining installed languages," typically occurs when there is an issue with the language settings in the SAP system. This error can arise due to various reasons, including configuration issues, missing language packs, or problems with the system's language settings.

    Causes:

    1. Missing Language Packs: The required language packs may not be installed on the SAP system.
    2. Configuration Issues: There may be misconfigurations in the system settings related to languages.
    3. Database Issues: Problems with the database that stores language information can lead to this error.
    4. User Profile Issues: The user profile may not be set up correctly to access the desired languages.
    5. Transport Issues: If language-related transports were not imported correctly, it could lead to this error.

    Solutions:

    1. Check Installed Languages:

      • Go to transaction code SMLT to check the installed languages in the system. Ensure that the required languages are listed and active.
    2. Install Missing Language Packs:

      • If the required language is not installed, you may need to install the appropriate language pack. This can typically be done through the SAP Software Download Center.
    3. Review System Configuration:

      • Check the system configuration settings related to languages. Ensure that the language settings in the profile parameters are correctly configured.
    4. User Profile Settings:

      • Verify the user profile settings to ensure that the user has access to the required languages. You can check this in transaction SU01 by reviewing the user’s default language settings.
    5. Database Consistency Check:

      • Perform a consistency check on the database to ensure that there are no issues with the language data. This may require the help of a Basis administrator.
    6. Transport Management:

      • If the issue arose after a transport, check the transport logs for any errors related to language installations. Re-importing the transport may resolve the issue.
    7. SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for more details on language management and configuration.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting business operations.

    By following these steps, you should be able to diagnose and resolve the PU372 error in your SAP system.

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