How To Fix PU311 - Required log section not found

SAP Error Message - Details

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 311

• Message text: Required log section not found

What causes this issue?

The required section of the log was not found.
Log files can consist of several different sections, which are normally
displayed by the log overview. However, in this case, an attempt was
made to display a section that does not exist in the log file.
The most probable cause is the faulty transmission of data, for example
during export or import. The other log sections in the file may
indicate the cause of the error.

System Response

For this reason the whole log file is displayed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PU311 - Required log section not found ?

  The SAP error message PU311, which states "Required log section not found," typically occurs in the context of payroll processing or when dealing with the payroll log. This error indicates that the system is unable to find a specific log section that is necessary for the payroll process to complete successfully.
  Causes:
  
  Missing Log Entries: The required log section may not have been generated due to an error in a previous payroll run or if the payroll process was interrupted.
  Incorrect Configuration: There may be issues with the configuration of the payroll schema or the log settings.
  Data Inconsistencies: Inconsistencies in master data or infotype records can lead to missing log sections.
  Authorization Issues: Lack of proper authorizations may prevent the system from accessing the required log sections.
  
  Solutions:
  
  Check Payroll Logs: Review the payroll logs for any errors or warnings that may indicate why the log section is missing. You can do this by navigating to the relevant transaction (e.g., PC_PAYRESULT).
  Re-run Payroll: If the payroll run was interrupted, try re-running the payroll for the affected period. Ensure that all necessary data is complete and correct before doing so.
  Check Configuration: Verify the configuration settings for payroll processing in the SAP system. Ensure that the payroll schema is correctly set up and that all necessary log sections are defined.
  Data Consistency Check: Perform a consistency check on the master data and infotypes related to payroll. Ensure that all required data is present and correct.
  Authorization Check: Ensure that the user executing the payroll process has the necessary authorizations to access the payroll logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PC_PAYRESULT (to view payroll results) and PE51 (to maintain payroll schemas).
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that address specific issues or provide patches.
  Documentation: Review SAP documentation related to payroll processing and logs for additional insights and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the PU311 error and implement a solution to resolve it.