How To Fix PU039 - Event to start &3 in client &4 could not be triggered

SAP Error Message - Details

• Message type: E = Error

• Message class: PU - Upgrade and Transport Log Messages

• Message number: 039

• Message text: Event to start &3 in client &4 could not be triggered

What causes this issue?

A system error occurred when SAP event &V1& (parameter &V2&) was
triggered to start the background job &V3& in client &V4&.

System Response

The background job &V3& could not be started.

How to fix this error?

Try to find further information relevant to the time at which the error
occurred by looking at the system log (<LS>Tools -> Administration ->
Monitor -> System log</>).
If the lock administration diagnosis reports errors (<LS>Tools ->
Administration -> Monitor -> Lock entries -> Extras -> Diagnosis</>),
these may have caused the error.
If you can access the SAPNet - R/3 Front End, search for the keyword
'PU039'.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PU039 - Event to start &3 in client &4 could not be triggered ?

  The SAP error message PU039 indicates that an event that is supposed to trigger a specific process in the system could not be initiated. This error typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with personnel actions or events related to employee management.
  Cause:
  The error message PU039 can be caused by several factors, including:
  
  
  Incorrect Configuration: The event that is supposed to be triggered may not be properly configured in the system. This could be due to missing or incorrect settings in the event management configuration.
  
  
  Missing Authorization: The user attempting to trigger the event may not have the necessary authorizations to perform the action.
  
  
  Client-Specific Issues: The error may occur in a specific client (client &4 in the error message) due to client-specific settings or data inconsistencies.
  
  
  Technical Issues: There may be underlying technical issues, such as problems with the database or application server, that prevent the event from being triggered.
  
  
  Event Not Defined: The event &3 may not be defined in the system or may not be active in the specified client.
  
  
  Solution:
  To resolve the PU039 error, you can take the following steps:
  
  
  Check Event Configuration:
  
  Go to the configuration settings for the event in question and ensure that it is correctly defined and active.
  Verify that all necessary parameters and settings are in place.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization profile to ensure that they have the necessary permissions to trigger the event.
  If needed, consult with your SAP security team to adjust the authorizations.
  
  
  
  Client-Specific Settings:
  
  Investigate if there are any client-specific settings that might be causing the issue. This may involve checking client-specific configurations or data.
  
  
  
  Check for Technical Issues:
  
  Review system logs (transaction SM21) and application logs (transaction SLG1) for any related errors that might provide more context.
  If there are technical issues, work with your Basis team to resolve them.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific event and error message for additional guidance.
  
  
  
  Testing:
  
  After making any changes, test the event triggering process again to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as PA30 (Maintain HR Master Data), PA40 (Personnel Actions), or SM37 (Job Monitoring) to investigate further.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the PU039 error and implement a solution to resolve it.