How To Fix PTRM_WEB_UI157 - You cannot unmerge this receipt; see long text

PTRM_WEB_UI157 - Overview

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 157

• Message text: You cannot unmerge this receipt; see long text

What causes this issue?

This receipt has already been stored and cannot be unmerged.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please delete the receipt. After that you will find the separated
receipts in the credit card buffer. You can then select the receipts and
assign them to a trip.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

PTRM_WEB_UI157 - Details

• The SAP error message PTRM_WEB_UI157, which states "You cannot unmerge this receipt; see long text," typically occurs in the context of the SAP Retail Management (PTRM) module when dealing with receipts that have been merged. This error indicates that the system is preventing the unmerging of a receipt due to certain conditions or constraints.
  
  Cause:
  
  Receipt Status: The receipt you are trying to unmerge may be in a status that does not allow unmerging. For example, if the receipt has already been processed or finalized, the system may restrict changes.
  Business Rules: There may be specific business rules or configurations in place that prevent unmerging of receipts once they have been merged.
  Dependencies: There could be dependencies on other transactions or documents that are linked to the merged receipt, making it impossible to unmerge without affecting those dependencies.
  User Permissions: The user may not have the necessary permissions to perform the unmerge action.
  
  
  Solution:
  
  Check Receipt Status: