How To Fix PTRM_WEB_UI098 - No addresses match the search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 098

• Message text: No addresses match the search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI098 - No addresses match the search criteria ?

  The SAP error message PTRM_WEB_UI098, which states "No addresses match the search criteria," typically occurs in the context of the SAP system when a user is trying to search for addresses in a specific application, such as the SAP Personnel Time Recording Management (PTRM) or other related modules.
  Cause:
  
  
  Search Criteria Mismatch: The most common cause of this error is that the search criteria entered by the user do not match any existing addresses in the database. This could be due to:
  
  Typographical errors in the search fields.
  Using incorrect or incomplete search parameters.
  Searching for addresses that do not exist in the system.
  
  
  
  Data Not Maintained: The addresses may not have been maintained or updated in the system. If the relevant data has not been entered or has been deleted, the search will return no results.
  
  
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view certain addresses, leading to the impression that no addresses exist.
  
  
  System Configuration: There may be configuration issues in the SAP system that affect how addresses are stored or retrieved.
  
  
  Solution:
  
  
  Check Search Criteria: Review the search criteria you have entered. Ensure that:
  
  There are no typographical errors.
  You are using the correct format for the search fields (e.g., correct spelling, proper use of wildcards).
  You are not using overly restrictive criteria that would limit the search results.
  
  
  
  Verify Data Maintenance: Check if the addresses you are searching for have been properly maintained in the system. You may need to consult with your data management team or system administrator to confirm that the relevant data exists.
  
  
  Review Authorizations: Ensure that you have the necessary permissions to access the address data. If you suspect authorization issues, contact your SAP security administrator to verify your access rights.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific application you are using. There may be specific requirements or known issues related to address searches.
  
  
  System Configuration Check: If the issue persists, it may be necessary to check the system configuration settings related to address management. This may require the assistance of an SAP Basis or configuration consultant.
  
  
  Contact Support: If none of the above solutions resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Review any training materials or user guides related to the specific SAP module you are using to ensure you are following the correct procedures.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.