How To Fix PTRM_WEB_UI097 - File does not exist or is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 097

• Message text: File does not exist or is empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI097 - File does not exist or is empty ?

  The SAP error message PTRM_WEB_UI097, which states "File does not exist or is empty," typically occurs in the context of the SAP Portfolio and Project Management (PPM) module, particularly when dealing with web UI components or file uploads. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  File Path Issues: The specified file path may be incorrect, leading to the system being unable to locate the file.
  File Permissions: The user may not have the necessary permissions to access the file or directory where the file is located.
  Empty File: The file being referenced may indeed be empty, which would trigger this error.
  File Format: The file format may not be supported or recognized by the SAP system.
  Network Issues: If the file is being accessed over a network, there may be connectivity issues preventing access to the file.
  Configuration Issues: There may be misconfigurations in the SAP system related to file handling or web UI settings.
  
  Solutions:
  
  Verify File Path: Check the file path specified in the transaction or configuration to ensure it is correct and points to the intended file.
  Check File Permissions: Ensure that the user has the necessary permissions to access the file and the directory it resides in.
  Inspect the File: Open the file to confirm that it is not empty and is in the correct format.
  Supported Formats: Ensure that the file format is supported by the SAP application you are using.
  Network Connectivity: If the file is on a network drive, check the network connection and ensure that the drive is accessible.
  Review Configuration: Check the configuration settings in the SAP system related to file handling and web UI components to ensure they are set up correctly.
  Consult Logs: Review the application logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the PPM module and web UI components for any specific guidelines related to file handling.
  Community Forums: Consider searching or posting on SAP community forums or discussion boards for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.