How To Fix PTRM_WEB_UI065 - Confirmation password does not match

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 065

• Message text: Confirmation password does not match

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI065 - Confirmation password does not match ?

  The SAP error message PTRM_WEB_UI065, which states "Confirmation password does not match," typically occurs in the context of user account management, particularly when a user is trying to change their password or set a new password in the SAP system.
  Cause:
  This error is triggered when the password entered in the "New Password" field does not match the password entered in the "Confirm Password" field. This is a common validation check to ensure that users correctly input their desired password.
  Solution:
  To resolve this error, follow these steps:
  
  
  Re-enter Passwords: Ensure that you are entering the same password in both the "New Password" and "Confirm Password" fields. Pay attention to:
  
  Case sensitivity (uppercase vs. lowercase)
  Special characters
  Spaces (leading or trailing)
  Typographical errors
  
  
  
  Password Requirements: Check if the new password meets the system's password policy requirements. This may include:
  
  Minimum length
  Inclusion of uppercase letters, lowercase letters, numbers, and special characters
  Not using easily guessable passwords (like "password123")
  
  
  
  Clear Browser Cache: Sometimes, browser issues can cause problems with form submissions. Clear your browser cache or try using a different browser.
  
  
  Use a Password Manager: If you are having trouble remembering or typing the password correctly, consider using a password manager to generate and store your passwords securely.
  
  
  Contact Support: If you continue to experience issues after verifying the above steps, it may be helpful to contact your system administrator or SAP support for further assistance.
  
  
  Related Information:
  
  User Management: This error is often encountered in user management scenarios, such as when users are required to change their passwords periodically or when they forget their passwords.
  SAP Security Policies: Familiarize yourself with your organization's SAP security policies regarding password complexity and management.
  Documentation: Refer to SAP documentation or help resources for more detailed information on user account management and password policies.
  
  By following these steps, you should be able to resolve the PTRM_WEB_UI065 error and successfully change or set your password in the SAP system.