How To Fix PTRM_WEB_UI062 - Enter itinerary data or delete the entry

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 062

• Message text: Enter itinerary data or delete the entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI062 - Enter itinerary data or delete the entry ?

  The SAP error message PTRM_WEB_UI062, which states "Enter itinerary data or delete the entry," typically occurs in the context of the SAP Travel Management module, particularly when working with the web user interface for travel planning or itinerary management.
  Cause:
  This error usually arises when a user attempts to save or process an itinerary entry that is incomplete or lacks the necessary data. The system expects certain mandatory fields to be filled out, and if they are not, it triggers this error message. Common causes include:
  
  Missing Itinerary Data: Required fields such as departure and arrival locations, dates, or travel modes are not filled in.
  Incomplete Entries: The user may have partially filled out the itinerary but did not complete all necessary sections.
  Data Validation Issues: The data entered may not meet the validation criteria set by the system (e.g., invalid dates or locations).
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Required Fields: Review the itinerary entry and ensure that all mandatory fields are filled out. This typically includes:
  
  Departure and arrival locations
  Travel dates and times
  Travel modes (e.g., flight, train)
  Any other required information specific to your organization's configuration.
  
  
  
  Complete the Itinerary: If you have partially entered data, make sure to complete all sections of the itinerary before attempting to save or submit it again.
  
  
  Delete Incomplete Entries: If you do not intend to complete the itinerary, you can delete the entry to avoid the error message.
  
  
  Consult Documentation: Refer to your organization's SAP Travel Management documentation or user guides for specific requirements related to itinerary entries.
  
  
  Contact Support: If you continue to experience issues after verifying the data, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  Related Information:
  
  SAP Travel Management: This module helps organizations manage employee travel, including planning, booking, and expense reporting.
  User Training: Ensure that users are trained on how to properly enter itinerary data to minimize errors.
  System Configuration: Sometimes, the error may be related to specific configurations in the SAP system. Check with your SAP Basis or configuration team if there are any known issues or settings that need adjustment.
  
  By following these steps, you should be able to resolve the PTRM_WEB_UI062 error and successfully manage your itinerary entries in SAP.