How To Fix PTRM_WEB_UI060 - Address validation is not supported for country '&1'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

  • Message number: 060

  • Message text: Address validation is not supported for country '&1'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message PTRM_WEB_UI060 - Address validation is not supported for country '&1' ?

    The SAP error message PTRM_WEB_UI060, which states "Address validation is not supported for country '&1'," typically occurs when the system attempts to validate an address for a country that is not supported by the address validation service configured in your SAP system.

    Cause:

    1. Unsupported Country: The primary cause of this error is that the address validation feature is not configured to support the specific country indicated by '&1' in the error message.
    2. Configuration Issues: The address validation service may not be properly set up or activated for the country in question.
    3. Missing Data: The necessary data or configuration for the address validation service may be missing or incomplete.

    Solution:

    1. Check Configuration:

      • Go to the SAP Customizing Implementation Guide (IMG) and navigate to the address validation settings.
      • Ensure that the address validation service is configured for the country in question. This may involve checking the settings under Logistics or Customer Master Data, depending on your specific SAP module.
    2. Update Address Validation Service:

      • If the country is not supported, you may need to update your address validation service or consider using a third-party service that supports the required country.
      • Consult with your SAP Basis or technical team to see if there are updates or patches available that might add support for additional countries.
    3. Review Documentation:

      • Check the SAP Help Portal or relevant documentation for your version of SAP to see if there are any specific notes or guidelines regarding address validation for the country in question.
    4. Contact SAP Support:

      • If you are unable to resolve the issue through configuration changes, consider reaching out to SAP Support for assistance. They may provide insights or solutions specific to your system setup.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional context.
    • Address Validation Services: Familiarize yourself with the address validation services available in your SAP system, including any limitations or supported countries.
    • User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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