How To Fix PTRM_WEB_UI056 - No rates are available for this hotel

PTRM_WEB_UI056 - Overview

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 056

• Message text: No rates are available for this hotel

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI056 - No rates are available for this hotel ?

  The SAP error message PTRM_WEB_UI056, which states "No rates are available for this hotel," typically occurs in the context of the SAP Travel Management module when users are trying to book a hotel but the system cannot find any available rates for the selected hotel. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  No Rates Configured: The hotel may not have any rates configured in the system for the selected date range.
  Date Mismatch: The dates selected for the hotel stay may not align with the availability of rates.
  Hotel Not Active: The hotel may not be active or available for bookings in the system.
  User Permissions: The user may not have the necessary permissions to view rates for the selected hotel.
  Data Synchronization Issues: There may be issues with data synchronization between the SAP system and the external hotel booking system.
  Incorrect Search Criteria: The search criteria used to find the