How To Fix PTRM_WEB_UI049 - No search results for arrival address

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 049

• Message text: No search results for arrival address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI049 - No search results for arrival address ?

  The SAP error message PTRM_WEB_UI049, which states "No search results for arrival address," typically occurs in the context of the SAP Transportation Management (TM) module when users are trying to search for or select an arrival address in the web user interface (UI) and no matching results are found.
  Causes:
  
  Incorrect Input: The user may have entered an incorrect or incomplete address, leading to no matches in the database.
  Data Not Maintained: The arrival address may not be maintained in the system. This could be due to missing master data for locations or addresses.
  Filters Applied: There may be filters applied in the search criteria that are too restrictive, resulting in no available results.
  Authorization Issues: The user may not have the necessary authorizations to view certain addresses or locations.
  System Configuration: There may be issues with the configuration of the Transportation Management system or the web UI settings.
  
  Solutions:
  
  Verify Input: Double-check the address entered for any typos or missing information. Ensure that the format is correct and complete.
  Check Master Data: Ensure that the arrival address is correctly maintained in the system. You can check the relevant master data (e.g., locations, business partners) to confirm that the address exists.
  Adjust Filters: Review and adjust any filters applied in the search criteria to broaden the search and see if results appear.
  User Authorizations: Confirm that the user has the necessary authorizations to access the required data. If not, contact your system administrator to review and adjust the user's roles and permissions.
  System Configuration Review: If the issue persists, it may be necessary to review the system configuration settings related to the Transportation Management module and the web UI. This may require assistance from a technical consultant or SAP support.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Transportation Management for guidance on managing addresses and locations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.