How To Fix PTRM_WEB_UI048 - No search results for departure address

SAP Error Message - Details

• Message type: E = Error

• Message class: PTRM_WEB_UI - Messages used in package PTRM_WEB_UI

• Message number: 048

• Message text: No search results for departure address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PTRM_WEB_UI048 - No search results for departure address ?

  The SAP error message PTRM_WEB_UI048, which states "No search results for departure address," typically occurs in the context of the SAP Travel Management module, particularly when users are trying to search for or enter a departure address in the travel planning or booking interface.
  Cause:
  
  Invalid Address Format: The address entered may not be in a valid format or may not match the expected input criteria.
  Data Not Available: The address may not exist in the system's database or may not be recognized due to missing or incomplete data.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, affecting the address search functionality.
  System Errors: Temporary system issues or connectivity problems could also lead to this error.
  
  Solution:
  
  Check Address Format: Ensure that the address is entered correctly, including all necessary components (street, city, postal code, etc.). Try using different variations of the address.
  Verify Data Availability: Confirm that the address you are searching for is indeed available in the system. You may need to consult with your system administrator or check the master data.
  Review Configuration Settings: If you have access, check the configuration settings related to address management in SAP Travel Management. Ensure that all necessary settings are correctly configured.
  Use Alternative Search Methods: If the direct search does not yield results, try using alternative search methods or filters that may help in locating the address.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on address entry and search functionalities.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to this error message.
  User Training: Ensure that users are trained on how to properly enter addresses and use the search functionality within the SAP Travel Management module.
  System Updates: Keep your SAP system updated to the latest version to avoid bugs and issues that may have been resolved in newer releases.
  
  By following these steps, you should be able to troubleshoot and resolve the PTRM_WEB_UI048 error effectively.